Last updated: October 4, 2026

Transcends Marketing Limited (“Transcends”, “we”, “us”, or “our”) operates https://www.transcends.io (the “Site”). This Privacy Policy explains what personal information we collect through the Site, how we use and share it, how we use cookies and similar technologies, and the choices and rights available to you.

Information We Collect

Information You Provide to Us

When you contact us through the Site, we collect the information you choose to provide. This may include:

• First and last name
• Company name
• Email address
• The contents of your message and any other information you choose to include

We collect this information so that we can respond to your inquiry, communicate with you about our services, and manage our business relationship with you.

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical and usage information, including:

• IP address or information derived from your IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Referring website or page
• Date and time of your visit
• Time spent on pages
• Information about how you interact with the Site

We use this information primarily to understand how the Site is used, monitor its performance, maintain security, and improve our website and services.

Cookies and Similar Technologies

We use cookies and similar technologies on the Site. We have implemented a cookie consent mechanism that allows visitors to manage their preferences regarding non-essential cookies and similar technologies.

For more information about the cookies we use and how you can manage your preferences, see the Cookies section below.

How We Use Your Information

We may use personal information to:

• Respond to inquiries and requests submitted through the Site
• Communicate with you about our services and related business opportunities
• Follow up with prospective clients and contacts
• Operate, maintain, secure, and improve the Site
• Understand how visitors use the Site and improve its content and functionality
• Analyze website traffic and performance
• Comply with applicable laws and legal obligations
• Protect our rights, property, and the security of the Site and our users
• Carry out other purposes that are described to you when your information is collected or that are otherwise permitted by applicable law

We do not sell your personal information.

Where required by applicable law, we will obtain consent before using personal information for purposes that require consent. Where permitted by applicable law, we may rely on legitimate business purposes or other lawful grounds to process personal information.

Analytics

We use Google Analytics 4 (GA4) to understand how visitors use the Site and to measure website performance.

GA4 may collect information such as information about your device and browser, pages viewed, interactions with the Site, and information derived from your IP address. Google Analytics uses cookies and similar technologies to distinguish visitors and understand sessions and website activity.

We have implemented a cookie consent mechanism on the Site that allows visitors to manage their preferences regarding analytics cookies and similar technologies. Where consent is required by applicable law, analytics cookies are used only after the visitor has provided the applicable consent.

We do not currently use Google Ads or advertising pixels on the Site. Although our Google Analytics property may be associated with a Google Ads account that was previously used in connection with this domain, Google Ads is not currently installed or actively used on the Site.

We do not currently use Google Signals or enable advertising personalization in our Google Analytics configuration.

How We Share Your Information

We may share personal information with service providers that help us operate our website and business. These providers process information on our behalf and may include:

• SiteGround, our website hosting provider
• Google, including Google Analytics 4 and Google Tag Manager
• Elementor, which provides website and contact-form functionality
• Microsoft, which provides our business email services through Microsoft 365

We may also disclose personal information:

• When required to do so by law, regulation, legal process, or governmental request
• When necessary to protect our rights, property, security, or the safety of our users or others
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction
• With other parties where you have provided consent or where disclosure is otherwise permitted by applicable law

We expect our service providers to process personal information only as necessary to provide services to us and in accordance with applicable contractual, legal, and privacy requirements.

Cookies

Cookies are small text files placed on your device when you visit a website. We use cookies and similar technologies for website functionality and analytics.

The Site currently uses Google Analytics cookies, including cookies used to distinguish users and sessions and to measure website activity. These analytics cookies are subject to the cookie preferences you select through the Site’s cookie consent mechanism where consent is required by applicable law.

We may also use cookies that are necessary for the operation, security, or functionality of the Site. Necessary cookies may be used without consent where permitted by applicable law because they are required for the Site to function properly.

Our cookie consent mechanism allows visitors to manage their preferences regarding non-essential cookies and similar tracking technologies. You may also control cookies through your browser settings. Your choices may affect certain website functionality or analytics.

Third-Party Websites and Services

The Site may contain links to websites or services operated by third parties. This Privacy Policy does not apply to those third-party websites or services.

If you follow a link to another website, we encourage you to review that website’s privacy policy before providing personal information. We are not responsible for the privacy practices, content, or security of third-party websites.

Where Your Information Is Processed

Transcends Marketing Limited is incorporated in Canada and operates in multiple markets, including the United States, Canada, Australia, and New Zealand.

We use service providers that may store or process personal information in countries other than the country where you live. These may include Canada, the United States, Australia, New Zealand, and other countries where our service providers or their subprocessors operate.

Where required by applicable law, we take appropriate contractual, organizational, and other safeguards when transferring or disclosing personal information across borders.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain our business records, resolve disputes, enforce agreements, and comply with legal obligations.

Information submitted through the Site’s contact form is retained in our website systems and email systems for as long as reasonably necessary to respond to inquiries, follow up with prospective clients and contacts, maintain appropriate business records, and fulfill the purposes for which the information was collected. Contact-form information is reviewed and deleted manually as appropriate and is not subject to an automatic one-year deletion schedule.

We may retain information for longer where necessary to comply with legal obligations, establish or defend legal claims, resolve disputes, maintain appropriate business records, or otherwise as permitted by applicable law.

Analytics information may be retained according to the retention settings configured in Google Analytics.

Your Privacy Rights and Choices

Depending on where you live and which privacy laws apply to you, you may have certain rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request information about how we collect, use, and disclose your personal information
• Withdraw consent where processing is based on consent
• Object to or request restrictions on certain processing
• Request a copy of your personal information in certain circumstances

To exercise a privacy right or ask a question about our privacy practices, contact us at hello@transcends.io.

We may need to verify your identity before fulfilling certain requests. We will respond to requests within the time required by applicable law.

If you are not satisfied with our response, you may have the right to contact the privacy regulator in your jurisdiction.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, authentication, security updates, and protections provided by our technology and service providers.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of personal information.

Children

The Site is intended for business audiences and is not directed toward children.

We do not knowingly collect personal information from children through the Site. If you believe that a child has provided us with personal information, please contact us at hello@transcends.io.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this policy. If we make material changes, we may provide additional notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Transcends Marketing Limited
Email: hello@transcends.io